FREQUENTLY ASKED QUESTIONS
What types of towing do you provide?
We offer light duty and medium duty towing for cars, SUVs, pickup trucks, vans, small commercial vehicles, and equipment. Our team is trained to safely handle a wide range of vehicles and situations.
Are you available 24/7?
Yes. We provide full 24/7 towing and roadside assistance, including nights, weekends, and holidays, so you’re never stranded without help.
What areas do you service?
We’re based in Pocomoke City, MD and proudly serve all surrounding counties throughout Maryland, Delaware, and Virginia. We also offer services to many nearby towns and rural areas.
How quickly can you arrive?
Response times vary by location and call volume, but we prioritize fast dispatching and aim to arrive as quickly as possible. Most local calls have short turnaround times.
Do you offer roadside assistance if my vehicle isn’t disabled?
Yes. We handle lockouts, jump starts, tire changes, fuel delivery, and winching—even if your car can be driven afterward.
Can you tow tool boxes or equipment?
Absolutely. We specialize in secure tool box towing and can transport heavy tool boxes, job-site equipment, and similar items safely and efficiently.
Do you remove junk cars?
Yes. We provide junk car removal and can pick up unwanted, abandoned, or damaged vehicles. In many cases, you may not need paperwork—just ask our team for details.
Are you the same company as Hensler’s Towing & Recovery?
We operate under new ownership but continue the same strong tradition of reliable service. Formerly Hensler’s Towing & Recovery, we are now Automotive Services of Delmarva with expanded offerings and a renewed focus on customer care.
Do you offer U-Haul rentals?
Yes. We are an authorized U-Haul rental provider and can help you with trucks, trailers, and moving equipment rentals.
How do I know if I need a tow or roadside assistance instead?
If your vehicle cannot be driven safely, a tow is recommended. If the issue is something like a dead battery, flat tire, or lockout, roadside assistance may solve the problem on the spot—our team will help you determine the best option when you call.
